Cookies Policy


Sapphire Energy Recovery Limited (“Sapphire”) Cookie policy What is a cookie? A cookie is a small file which will be placed on your computer's hard drive.

Why does the Sapphire website use cookies? These cookies allow us to distinguish you from other users of our website. The cookies we use are “functional” and "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. The Sapphire website uses cookies to remember your preferences and to store data about a visit to our website. The data stored about a visit, or within a session, is lost once you close your browser. If you opt out of cookies this will affect what you see on the Sapphire website homepage. We only use this information for statistical analysis purposes and then the data is removed from the system. Some of the features of the Sapphire website also allow third parties to place cookies. For example, if you watch the videos embedded in the Sapphire website, YouTube may set cookies. More information on the cookies placed by the Sapphire website is set out below under ‘What cookies are being used in connection with the Sapphire website?’.

Why should I accept the use of cookies? Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you wish to opt out see the browser setting instructions below under ‘I would like to switch cookies off, what must I do?’.

Have I opted in for the Sapphire website to place cookies? By using our website you agree that the Sapphire website can place the cookies below under ‘What cookies are being used in connection with the Sapphire website?’ on your device.

Third party advertisers Please note that our advertisers may also use cookies, over which we have no control. An example of this is Google and sponsored listings

What cookies are being used in connection with the Sapphire website Sapphire cookies Strictly Necessary Cookies

Cookie Name of file Purpose Duration of cookie
ASP.Net Sessions ASP.NET_SessionId This cookie allows the site to recognise your movement around the site as being from one computer or device. Expires when you close your browser

  Functional Cookies

Cookie Name of file Purpose Duration of cookie
Homepage pop up/ slider profileStatus This cookie is used on the pop up/slider that appears on the home page. With this cookie in place the slider will only automatically open once at a new visit. Otherwise you can open or close the pop up/slider Expires when browser is closed

Third party cookies Performance Cookies

Cookie Name of file Purpose Duration of cookie More information
Google Analytics _utma _utmb _utmc _utmz Google Analytics uses cookies to track your visits on our site. This information is used to generate reports within Analytics for Sapphire. 730 days 30 minutes End of session 182 days To disable these cookies please see

Functional Cookies

Cookie Name of file Purpose Duration of cookie More information
YouTube VISITOR_INFO1_LIVE PREF Our site contains YouTube videos. These videos do not set cookies automatically, but if you play a video then you may have cookies set by YouTube placed on your computer. It tracks information like what videos you viewed and for how long. 240 days 716 days You can read more about YouTube's cookie policy here:
ISSUU mc Our site contains documents that you can read online like a book. These are mainly found as newsletters in the News section. ISSUU is an online publishing website which also sets cookies. Expires in 1825 days after your last visit to a page that contains an Issuu document. You can see their privacy policy at:
Google Maps NID PREF testcookie khcookie SNID Google Maps uses cookies to load interactive and clickable maps onto a web page. Our Maps are mainly found within the Contact Us section. Sapphire use this service to display Sapphire locations. 183 days 716 days End of session End of session 183 days For more information please see

I would like to switch cookies off, what must I do? Many browsers are set to automatically accept cookies. If you are using Microsoft's Internet Explorer, Mozilla Firefox, Google Chrome or Safari you should be able to configure your browser to restrict or block cookies, or you may wish to delete them, by going to your browsers settings. Below are short instructions for how to do this in the four most popular browsers:

Microsoft Internet Explorer Click the 'Tools' icon in the top right hand corner and select 'Internet options'. In the pop up window select the 'Privacy' tab. From here you can adjust your cookie settings.

Google Chrome Click the Chrome menu on the browser toolbar. Select Settings. Click Show advanced settings. In the "Privacy" section, click the Content settings button. In the "Cookies" section, you can change to your preferred setting.

Mozilla Firefox Click the menu button and choose Preferences. Select the Privacy panel. Set Firefox will: to Use custom settings for history. Uncheck Accept cookies to disable cookies.

Safari From the settings drop down menu in the top right hand corner select 'Preferences'. Select the 'Security' tab and from here you can adjust your cookie settings. More information about cookies

About Cookies All about Cookies For any questions or comments on the use of cookies on the Sapphire website please contact us.